FMP360

The Gomocha Field Service Platform is a best-in-class mobility platform that empowers mobile field workers to perform their daily tasks via workflow-driven processes. Gomocha is fully configurable and designed for companies with construction, energy, manufacturing, security services, utilities, and more field service teams.

Gomocha uncovers hidden inefficiencies, matching skill with demand, so your field technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. For example, dispatch can direct the right technician to the job site, track precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. This level of efficiency translates to increased productivity and greater customer satisfaction.

Gomocha allows users to customize forms, workflows, and processes to adapt to changing business processes. Need to add fields, specify terminology or languages, or grant different access to specific users? It’s all simple with Gomocha.

Gomocha is unique because it supports multiple workflows in one app. The Workflow Designer allows users to rapidly create, deploy, and change the app. In addition, the app ensures seamless integration with ExactOnline.

With Gomocha, you will:
Reveal inefficiencies
Streamline processes
Eliminate errors
Deliver exceptional service
Increase revenue
Stay in compliance